Please attach the file in your next reply. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next Why won't my premium trial end : Malwarebytes 6 Posted by u/ThatSkellyDude 18 hours ago Why won't my premium trial end so I had my premium trial end yesterday but today it says I still have 11 days left, I'm not mistaken I yesterday got notifications that it was my last day. You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. What I have always recommended and has worked best, is to install free Malwarebytes scanner and disable the premium trial to use it only as an on-demand scanner. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: This is because Malwarebytes is not classed as an antivirus but is instead a malware scanner which also happens to be best in class.
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